Return Policy for
Recreational Vehicles and Equipment.
Returns & Exchanges:
- If you're not
completely satisfied with a RecreationalVehicleandeEquipment.com
purchase or RV&E store, purchase please return it for a full
refund within 14 days of the purchase or exchange within 21 days of
- Original receipts
(invoices with RMA) are required for all returns and exchanges
products must be returned in undamaged condition with original
packaging, manuals and accessories. If the item with the gift,
refunds will go to a store credit (gift card).
- After 14 days you
are still eligible to return merchandise for it another 7 days for
store credit of the original purchase price or original* form of
payment, -20% restocking fee.
- *In stores, Check &
Debit Card & Cash returns greater than $20 will be refunded by a
company issued a check which will be mailed to you within 3 business
- Gift cards (legacy store credit) &
e-Gift cards: Store gift cards may be used in
store or online. If you wish to use a credit from the store online
please e-mail firstname.lastname@example.org and we will
convert the legacy store credit to an e-Gift card for you.
- Special Orders: Special orders must be canceled within 24 hours of placing the order
for a full refund and are not returnable once delivered.
- Shipping and Handling: Shipping and handling charges are nonrefundable unless
merchandise is damaged or defective upon delivery. Return shipping
will be deducted from the value of the return before credit is
issued, in addition for truck delivered items a $49 restocking fee
will be charged.
Where to do a Return or Exchange:
- The following cannot
be returned: Closeout items, gift cards/e-gift cards, services,
monogrammed, altered or personalized items, perishable foods or
supplements. In addition Wheeled Products, including; In-line Skates, Skateboards, Bicycles, Tricycles, or Scooters.
- Items purchased at a
store may only be returned or exchanged at a physical RV&E store.
- Items purchased
online maybe return to any RV&E store or by mail with a return merchandise
authorization code (RMA), online returns done in-store may take up to 72
hours to fully process, refunds are processed through the online
store. Please beware. After we credit your account online. Your
financial institution may impose their own timetable to release
- Any returns of
damaged or worn merchandise are subject to management approval.